Privacy Policy
This website is operated on behalf of DreamCatcher™ Hotels by a third party; Hotels at Home, Inc. DreamCatcher™ Hotels has a strong commitment to providing excellent service to all of our customers and visitors of this website, including respecting your concerns about privacy. We understand that you may have questions about how this website collects and uses the information that you provide to us. We have prepared this statement to inform you of the privacy principles that govern this website.
This Statement contains numerous general and technical details about the steps we take to respect your privacy concerns. We have organized the Statement by major processes and areas so that you can quickly link to the information of most interest to you.
At DreamCatcher™ Hotels, meeting your needs and expectations form the foundation of everything we do - including protecting your privacy. We require the third party operating this website to also protect your privacy.
If after reviewing this Statement, you have any questions or privacy concerns please send an email to customerservice@shopdreamcatcherhotels.com or send a letter to:
Shop DreamCatcher Hotels
Attn: Information Protection
208 Passaic Avenue
Fairfield, NJ 07004
Browsing
This website does not collect personally identifiable information when you browse this website and request pages from our servers unless you voluntarily and knowingly provide it to us. This means that we will not know your name, your email address, or any other personally identifiable information just because you browse the website. When you request a page from our website, our servers log the information provided in the HTTP request header including the IP number, the time of the request, the URL of your request and other information that is provided in the HTTP header. We collect the HTTP request header information in order to make our website function correctly and provide you the functionality that you see on this website. We also use this information to better understand how visitors use our website and how we can better tune it, its contents, and functionality to meet your needs.
Information We Collect and How We Use It
When we need to collect personally identifiable information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need. We will also use your email address to 1)send you an email order confirmation and 2) notify you about special offers and promotions as described in the email section of this privacy statement. You can opt out of emails at any time.
Securing the Transmission and Storage of Information
We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and policies regarding protection and use of confidential information. When we ask you for credit card data, it is transferred over a Secured Sockets Layer (SSL) line, provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. We also use SSL on other select pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from "http" to "https."
After information reaches us, it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside our servers. Because laws applicable to personal information vary by country, Information collected on the websites covered by this privacy statement is generally processed and stored in the United States.
Disclosure of Information to Third Parties
We do not permit the sale or transfer of personally identifiable information to entities outside of the DreamCatcher™ Hotels family of companies and hotels and Hotels At Home, Inc. for their use without your approval.
Cookies
Our website uses "Cookie" technology. Cookies are encrypted strings of text that a Web site stores on a user's computer. Our website requires the use of a Cookie throughout the online order process. Without Cookies we will not be able to keep information you enter on multiple pages together. In addition, Cookies are used to: * Measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access * Provide functionality that we believe would be of interest and value to you. The types of Cookies that we use are referred to as "session" Cookies and "persistent" Cookies. Session Cookies are temporary and are automatically deleted once you close your internet browser. Persistent Cookies remain on your computer hard drive until you delete them or are otherwise removed upon expiration. We do not use Cookies to ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with DreamCatcher™ Hotels. Cookies do not corrupt or damage your computer, programs, or computer files.
You must set your browser to accept Cookies in order to use the Shop DreamCatcher Hotels store.
Emails about Special Offers and Promotions and Opt-Out
It is our intention to only send you email communications that will be useful to you and that you want to receive. When you provide your email address we will periodically contact you via email and provide information about special offers and promotions that may be of interest to you. These communications will relate to DreamCatcher™ Hotels offers which may also include the promotions of select, reputable third parties with whom DreamCatcher™ Hotels has a strategic marketing relationship because they offer products or services that we believe would be of interest to you. We typically use a third-party email service providers to send emails. These service providers are prohibited from using your email address for any purpose other than to send DreamCatcher™ Hotels-related email.
We provide you the ability to define and modify your mailing preferences online at anytime including unsubscribing from all marketing communications. In addition, every time you receive an email, you will be provided the choice to opt-out of future emails by following the instructions provided in the email.
Other sites
DreamCatcher™ Hotels is only responsible for the privacy statement and content of this website. We are not responsible for the privacy practices or the use of cookies on websites that you have accessed this website from and to the non- DreamCatcher™ Hotels websites that you may access from this website.
Legal Issues
This is a United States website and is subject to United States law. DreamCatcher™ Hotels will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to DreamCatcher™ Hotels guests, visitors, associates, or property (including this site), or to others. As mentioned previously, laws related to personally identifiable information vary by country.
If you are a customer who resides in the State of California, you have the right to request from DreamCatcher™ Hotels a list of third parties with whom we shared personally identifiable information about you for their own direct marketing purposes during the previous calendar year. Although DreamCatcher™ Hotels does not share personally identifiable information with unrelated third parties for their own direct marketing purposes, many of our hotels, which are separately owned and operated by franchisees of DreamCatcher™ Hotels, are permitted to use the personally identifiable information they receive from DreamCatcher™ Hotels to market the DreamCatcher™ Hotels that they franchise. If you would like to request information about the franchisees that may have obtained personally identifiable information about you during the immediately preceding calendar year, please send an email to customerservice@shopdreamcatcherhotels.com or letter to:
Shop DreamCatcher Hotels
Attn: Privacy Policies
208 Passaic Avenue
Fairfield, NJ 07004
shopdreamcatcherhotels.com Changes to Your Privacy Rights
In the future, we may need to change this privacy statement. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. This statement was last updated on October 13, 2014.